Key Takeaways

  • Core Features: Symptom tracking (e.g., mood, sleep, periods), personalized health reports, expert-curated content, community sharing and HRT guidance.

  • Design & Inclusivity: Clean and intuitive UI recognized for accessibility; tailored support for menopausal users.

  • Data Handling: Stores data in EU/UK, retains community posts up to seven years, user consent required; anonymised health data may be shared with researchers.

  • Verdict Summary: A top-tier menopause companion—intuitive, evidence-based, and community-driven—with moderately risky data-sharing practices and limited retention clarity.

Medical Integrity

Score: ⭐⭐⭐⭐☆

The app is developed by Dr Louise Newson’s team and provides evidence-based, expert-backed information. It supports clinical care with shareable health reports and is certified by ORCHA.

Doctor’s Note:
Excellent medically reviewed content and tools—but integration of crisis-support pathways and telehealth links would strengthen practical safety nets.

Ethical Standards

Score: ⭐⭐⭐⭐☆

Balance offers a respectful, inclusive environment with moderated community features. Its mission aligns with non-profit goals and patient empowerment.

Doctor’s Note:
Strong ethical foundation with transparency, though moderation oversight in peer forums should remain robust.

Data Privacy & Protection

Score: ⭐⭐☆☆☆

Data is stored securely under EU standards and shared only with consent. However:

  • Community posts are public and retained up to 7 years.

  • Anonymised health data may be shared with third parties for research.

  • Transfers outside EEA occur via standard mechanisms.

Doctor’s Note:
Good user control, but long retention of public posts and external data-sharing reduce privacy assurance.

UX & Accessibility

Score: ⭐⭐⭐⭐☆

Highly praised for its clean design, accessibility, and intuitive symptom-logging workflow. Users receive personalized insights and actionable PDF reports.

Doctor’s Note:
UX is well-optimized for menopausal women, including those with sensory or motor challenges—future steps could include multilingual support.

Behavioral Impact

Score: ⭐⭐⭐⭐☆

Encourages self-monitoring and shared support without paywalls on core features. A premium “Balance+” exists, though free users get full functionality.

Doctor’s Note:
Positive engagement through data tracking and reflection, with no obvious manipulation or persuasion tactics.

Final Score: ⭐⭐⭐⭐☆ (4/5 stars)

Verdict:
Balance is an outstanding menopause-support app—clinically valid, inclusive, and user-friendly. Privacy handling is decent but data-sharing policies could be more transparent, especially around long-term and community data retention. Highly recommended for perimenopausal and menopausal individuals seeking informed self-care.

Review Notes

This review reflects Balance's performance as of 24/06/2025. Developers are encouraged to update their data policies or features for re-evaluation and possible SheRanked Doctor’s Approval.

Reviewed by: Dr Christina Davies, SheRanked Doctor-led Review
Review Date: 24/06/2025

Medical Disclaimer

This review reflects an expert evaluation by a medical doctor, based on the app’s clinical credibility, ethical standards, data protection practices and user safety profile. It is not intended to provide individual medical advice, but rather to assess the app’s integrity and reliability for women’s health use.

Official Website: balance-menopause.com

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